Book Detail
Edition:
Release: 2003-06-15
Publisher: iUniverse
Binding: Paperback
ISBN/ASIN: 0595282776
Format: hardcover, kindle, PDF, EPUB
Assertiveness Skills for Professionals in Health Care pdf
Description
This short, practical, easy-to-read book helps healthcare employees who interact with patients, physicians, other customers and coworkers to demonstrate effective assertiveness in these important exchanges. Highlighting the advantages of assertiveness in contrast to aggressiveness or passivity, this book provides a variety of case situations, self-assessment exercises and practice exercises for trying out and sharpening assertiveness skills. An excellent skill-builder for individual employees; also a great training tool for healthcare groups. Download Assertiveness Skills for Professionals in Health Care for free via rapidshare, mediafire, 4shared, dropBox, uploading, fileserve
Download Assertiveness Skills for Professionals in Health Care pdf
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