Book Detail
Edition: 1
Release: 1998-06-01
Publisher: American Hospital Association
Binding: Paperback
ISBN/ASIN: 1556482302
Format: hardcover, kindle, PDF, EPUB
Achieving Impressive Customer Service pdf
Description
A comprehensive array of detailed, useful starategies to improve customer service are presented in this easy-to-use manual. Health care administrators, managers, and supervisors in any provider organization, regardless of size, will benefit from core service strategies like:
- establishing high standards of customer service
- helping staff hear the voice of the customer
- hiring customer service pros
- helping staff cope better in a stressful environment
- reducing anxiety to increase satisfaction Download Achieving Impressive Customer Service for free via rapidshare, mediafire, 4shared, dropBox, uploading, fileserve
Download Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager (J-B AHA Press) pdf
Tiada ulasan:
Catat Ulasan