Book Detail
Edition: 2
Release: 2007-06-27
Publisher: HealthLeaders Media
Binding: Paperback
ISBN/ASIN: 1601460406
Format: hardcover, kindle, PDF, EPUB
Satisfied Patient (2nd Edition) pdf
Description
Explains how incorporating 'five-star' customer service principles into care giving, encouraging patients to take responsibility for their care, and creating concise documentation can reduce possible legal claims. Describes a typical deposition and malpractice trial for illustrating how the matter could have been avoided. Shows how to identify 'red flag' patients. Softcover. Download Satisfied Patient (2nd Edition) for free via rapidshare, mediafire, 4shared, dropBox, uploading, fileserve
Tiada ulasan:
Catat Ulasan