Book Detail
Edition: 1
Release: 1993-06-04
Publisher: Jossey-Bass
Binding: Hardcover
ISBN/ASIN: 1555425348
Format: hardcover, kindle, PDF, EPUB
Total Quality in Healthcare pdf
Description
Using TQM StrategiesA major contribution . . . an authoritative, comprehensive overview of health care TQM accessible to executives and practitioners alike.
--Glenn Laffel, editor, Quality Management in Health CareDrawing on the lessons they learned in their own hospital, the authors show you how to utilize the philosophy of continuous improvement in all business and clinical functions, employ teams for problem solving, and continually strive to meet and exceed customer needs. The authors provide guidance for realizing broad-scale organizational change, and describe how to improve speed, efficiency, and cost-effectiveness in a hospital environment. Download Total Quality in Healthcare for free via rapidshare, mediafire, 4shared, dropBox, uploading, fileserve
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