Book Detail
Edition: Seventh
Release: 2010-07-01
Publisher: Health Administration Press
Binding: Hardcover
ISBN/ASIN: 1567933572
Format: hardcover, kindle, PDF, EPUB
The Well-Managed Healthcare Organization pdf
Description
The Well-Managed Healthcare Organization continues its position as the most comprehensive resource on healthcare management.This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the key drivers of success:
A culture of empowerment and responsive leadership that promotes teamwork among physicians, nurses, and other staff
A system for continuous improvement that emphasizes process analysis, negotiated goal setting, measurement, benchmarking, and rewardsThis edition also includes:A new chapter on building a culture of shared values, empowerment, communication, and service excellence
A new chapter on the organizational infrastructure that sustains continuous improvement
Strategies for building clinical processes that delight not only physicians and nurses with effective protocols but also patients with responsive, individualized care
Best practices for various operational functions, including comprehensive per Download The Well-Managed Healthcare Organization for free via rapidshare, mediafire, 4shared, dropBox, uploading, fileserve
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