Measuring and Improving Patient Satisfaction

Book Detail
Edition: 1st
Release: 2000-06-15
Publisher: Aspen Pub
Binding: Hardcover
ISBN/ASIN: 0834210746
Format: hardcover, kindle, PDF, EPUB

Measuring and Improving Patient Satisfaction pdf
Description

Measuring and Improving Patient Satisfaction provides a detailed "how-to" approach to establishing an effective patient satisfaction measurement program. The reader learns how to measure patient satisfaction and act upon the information obtained from patient satisfaction surveys. The book is based on the author's own experience in creating and implementing a patient satisfaction measurement program for the Med-Partners Friendly Hills Health Network in Southern California. Download Measuring and Improving Patient Satisfaction for free via rapidshare, mediafire, 4shared, dropBox, uploading, fileserve

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