Book Detail
Edition: 1
Release: 1996-01
Publisher: Irwin Professional Publishing
Binding: Hardcover
ISBN/ASIN: 0786309806
Format: hardcover, kindle, PDF, EPUB
Total Quality Management in Healthcare (HFMA HEALTHCARE FINANCIAL MANAGEMENT SERIES) pdf
Description
This text explains the need for quality in healthcare, and defines quality from the healthcare professional's perspective. It provides guidance on appropriate strategies and implementation techniques, and includes a detailed discussion of ISO 9000 in healthcare. The impact of customer satisfaction is illustrated, and strategies are provided for a marketing approach to TQM in healthcare. Download Total Quality Management in Healthcare (HFMA HEALTHCARE FINANCIAL MANAGEMENT SERIES) for free via rapidshare, mediafire, 4shared, dropBox, uploading, fileserve
Download Total Quality Management in Healthcare (HFMA HEALTHCARE FINANCIAL MANAGEMENT SERIES) pdf
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