Physician Entrepreneurs: The Quality Patient Experience: Improve Outcomes, Boost Quality Scores, and Increase Revenue

Book Detail
Edition: 1
Release: 2008-09-11
Publisher: Hcpro Inc.
Binding: Paperback
ISBN/ASIN: 1601462786
Format: hardcover, kindle, PDF, EPUB

Physician Entrepreneurs: The Quality Patient Experience pdf
Description

Improving patient satisfaction is your practice's most effective business strategy A quality patient experience directly impacts physician scores and rankings with private insurers and government agencies, boosts patient volume and retention rates, and leads to better patient adherence and improved medical outcomes. In short, improving patient satisfaction may be your practice’s best investment. Physician Entrepreneurs: The Quality Patient Experience is built around the key areas covered in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey that measures patient satisfaction. This book with CD toolkit offers quick-to-learn and easy-to-implement customer service techniques that physicians and practice staff can adopt today—without sacrificing productivity—such as: Tips and strategies for making the most of the limited time available with each patient Scripts and checklists to improve doctor-patient communication Guidelines for interacting with patients via Download Physician Entrepreneurs: The Quality Patient Experience for free via rapidshare, mediafire, 4shared, dropBox, uploading, fileserve

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